FAQs

ELIXIO is an online lifestyle and shopping brand operated by Amaris Brand Creation OPC Private Limited (India). We offer carefully curated products to provide you with high-quality items at great value.

We provide detailed product descriptions, images, and specifications on each product page. Please read carefully and check size charts or specifications before purchasing. If you’re unsure, contact our support team at elixiosupport@amarisbrand.com for guidance.

Yes. We ship across India and select international locations. Shipping times and charges vary depending on your country. Customs duties or import taxes may apply for international orders.

Delivery times are estimates:
India: 5–15 business days
International: 10–30 business days (may vary due to customs)
Please note: Some items are fulfilled via dropshipping, so delivery may take longer.

Orders can only be canceled or modified before they are processed or shipped. Once an order is processed or dispatched, cancellation may not be possible.

We accept:
- Credit / Debit Cards
- UPI / Net Banking (India)
- Other payment options displayed at checkout
All payments are securely processed via trusted gateways.

India: GST may apply depending on the product
International: Import duties, taxes, and customs charges are the customer’s responsibility

You can reach us at:
Email: elixiosupport@amarisbrand.com
Phone: +91 79932 43232
Our team is happy to answer presale questions about products, shipping, or payment.

Yes, we offer special discounts for bulk purchases and affiliate partners. Please contact us at elixiosupport@amarisbrand.com for details.

All ELIXIO products are sourced from verified suppliers and manufacturers. Certain items may be fulfilled via dropshipping partners. We perform quality checks and select suppliers that meet our standards for consistency and reliability.

Dropshipping means your product is shipped directly from the supplier to your address. This can extend delivery times slightly, but we monitor all orders to ensure tracking and timely updates.

We provide detailed product descriptions, images, and specifications to help you make informed decisions. Slight variations in color or design may occur due to device settings or supplier updates.

Once your order is shipped, you will receive a tracking number via email. You can use this number on the carrier’s website to monitor delivery status. For dropshipping items, tracking may update slightly later.

Yes, but all returns and exchanges must comply with our Refund Policy. Some dropshipping suppliers have specific return windows, so please contact our support team at elixiosupport@amarisbrand.com before initiating a return.

ELIXIO’s affiliate program allows partners to earn commissions for driving sales through unique referral links. Affiliates can sign up via our Affiliate Program page and receive tracking, promotional materials, and payout information.

Commissions are based on a percentage of the net sale price (excluding shipping, taxes, and discounts). Commissions are credited once the customer’s order is confirmed and not canceled or refunded.

Yes, all products sold through ELIXIO, including dropshipped items, are eligible for affiliate commissions as long as the customer completes the purchase using your unique referral link.

Affiliates must comply with local laws and ELIXIO’s Affiliate Terms & Conditions. Promotion via spam, misleading ads, or prohibited channels is not allowed and may result in account termination.

For product-related questions, dropshipping issues, or affiliate support, contact our dedicated team:
Email: elixiosupport@amarisbrand.com
Phone: +91 79932 43232